All of our shipments can be tracked using a tracking number on the Austrian Post website (www.post.at). Once you have successfully completed your purchase you will receive an e-mail containing your tracking number within 24 hours (excluding weekends).

Delivery within Austria

Our shipping partner for Austria is the Austrian Post.

Delivery to Germany

Our shipping partner to Germany is the Austrian Post | DHL.

Delivery to Switzerland

Out shipping partner to Switzerland is the Austrian Post*.

*Important note: For deliveries to Switzerland, the customer still incurs the Swiss Value Added Tax (8%) and customs duties.

Customs duties:

Clearance base price: CHF 12,00 excluding. VAT. Surcharge 3% of the cost of goods maximum clearance price CHF 70,00

Example:

Cost of goods = CHF 100,00

Clearance base price: CHF 12,00

Surcharge: CHF 3,00 (3% of the cost of goods) Total clearance: CHF 15,00 all prices exclude VAT.

The payments stated here are components of basis for assessment for import sales tax (VAT) which is levied by the Swiss Federal Customs Administration (FCA). International shipping and all shipment countries

International delivery costs